Cancellation Policy

Order Cancellation

We understand that plans can change, and you may need to cancel an order. Our policy allows flexibility while ensuring timely processing of all orders.

How to Cancel an Order

To cancel an order, contact us immediately. Orders can only be canceled if they have not been processed or shipped.

Cancellation Requests

Email your cancellation request to [email protected], including your order number and the reason for cancellation.

Cancellation Timeframe

Orders canceled within 24 hours of placement will receive a full refund.

Custom Orders

Custom-made products cannot be canceled once production has started. Please double-check all details before finalizing your custom order.

Refunds for Canceled Orders

Refunds for canceled orders are processed within 7-10 business days to the original payment method.

Contact Us

For questions about our cancellation policy, contact us at:

Thank you for choosing Mosbusia Store. We value your business and are here to help with any concerns.